In accordance with the applicable provisions, if you are a consumer, you may withdraw from the Contract at any time within 14 calendar days from the date of delivery (except in cases where it concerns any of the products listed below, where the right of withdrawal is not provided).
In this case, you will be refunded the amount you paid for the products in question and you will be responsible for the shipping costs. .
You can prove the exercise of the right of withdrawal by any of the means provided by law, and in any case you will be considered to have legally exercised this right if you have proof of return/shipment of the products to us.
Your right to withdraw from a Contract only applies to products that are returned in exactly the same condition as you received them. Please return each product using its original packaging. You must also include with the returned product all boxes, product labels, any accompanying documents and wrappings. No refund will be given if the product has been used after opening or is damaged. Therefore, you must take due care of the products in your possession.
Changes are limited only to identical products, of different quantity or weight.
you will be responsible for the return costs.
We will examine the returned product in detail and inform you whether you are entitled to a refund. We will refund your money as soon as possible and in any case within 30 days from the day you notified us of your withdrawal. The refund will be made using the same method of payment.
If you have any other questions, please contact us via our online contact form.
Once we receive the returned product, we will examine it in detail and inform you by e-mail within a reasonable time whether you are entitled to a replacement or refund. The refund or replacement of the product will be made as soon as possible and, in any case, within 30 days from the day we confirmed to you by e-mail that you are entitled to a refund or replacement of the defective product.
In the case of defective products, the amount paid will be refunded in full, including shipping costs and any other reasonable costs incurred by you in returning the product. Your refund will be made using the same method of payment.